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Frequently Asked Questions
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| Q. How does it work? |
A. We take care of the marketing and enquiries, we advise you of any potential viewing by phone and email. You conduct the, viewings. It’s the only way of selling or letting property commission free. You can take 100% control of the whole transaction, as nobody knows your property better than you.
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| Q. Are my personal details secure? |
| A. Safeguarding your financial and associated personal information is one of our most important priorities. That's why we automatically encrypt all sensitive information of this nature sent between your computer and our servers. |
| When registering or logging in to our site to transmit financial information, we verify that your internet browser is running Secure Sockets Layer 3.0 (SSL) or higher. |
| Once in transit this information is protected by SSL with an encryption key length of 128 bits (the highest level commercially available). |
Your personal information is then only stored on our payment provider's servers and heavily guarded, both physically and electronically. To further shield your credit card and bank numbers, they do not directly connect their firewall-protected servers to the internet.
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| Q.How do I value my property? |
| A.We would recommend that all sellers get a on line property valuation report from Home Track, this will give you an accurate property valuation (scaled) and the current position of the property market in your area. |
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| Q.Where do we advertise? |
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| Q. When will my property appear on the partner sites? |
A. Usually within 24hrs of publishing your advert, but can take upto 48hrs
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| Q.Can I amend/edit my property details once they are published? |
A. Your property details can be edited at any time inclusive of price or pictures
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| Q. How do I pay? |
A. Our payment provider is paypal, we accept payment by debit or credit card
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| Q. Are there any hidden costs? |
A. No. We offer one package for sales and one package for lettings with no further fee to pay once the property has been sold or let.
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| Q. How long can I market my property for? |
A. Our marketing package is 6 months for sales and 3 months for lettings
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| Q. Why are the marketing packages 6 for sales and letting 3 months? |
A. Web Residential's aim is to aid Vendors and Landlords to sell and let properties. Using our dynamic marketing packages, exposing properties to millions of potential buyers and tenants, we believe that all properties should sell or let within our marketing time scales.
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| Q. Do we cover all the U.K |
| A. Yes we cover all across the UK. With our multi portal exposure we can give any property exposure to millions of potential buyers and tenants. |
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| Q. Can I also use a traditional high street agent? |
| A. Yes , at Web Residential we don't believe in contracts so you can market your property in whatever ways you want. We would recommend you tell any estate agent what forms of marketing you are doing. To avoid future claims for commission. |
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